Customer Support Specialist (SaaS)

New York, United States · Customer Service & Support

Description

Join our growing Customer Success team as the main responsible for our Customer Support. GAN’s Customer Support provides support to our platform users. They are responsible for managing, resolving, and preventing problems by providing consistent, high-level customer service and technical expertise.

As a Technical Support Specialist, you are a critical part of our client’s experience. You assist our users, troubleshoot issues, and find creative solutions to problems, all while providing a high level of customer service to every user. You will be well-trained on GAN’s advanced cloud platform and will become increasingly knowledgeable about cloud solutions. You will often work with our Customer Success Managers and/or the development team.


RESPONSIBILITIES

Requirements

Benefits

We offer competitive salaries, meaning equity, excellent health, dental, and vision insurance, and lots of fun perks.


About GAN Integrity

GAN’s compliance management software transforms the way compliance programs operate by bringing together all of your critical compliance systems, docs, and data into a single, fully integrated platform. Since 2004, GAN’s has been helping companies around the world banish corporate risk and misconduct. Today, top companies like VW, AB Inbev, and Vestas trust GAN’s software, services and support to help them better manage their compliance. GAN is headquartered in Copenhagen, Denmark and New York, US.

GAN Integrity is proud to be an equal opportunity workplace. Individuals seeking employment at GAN are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.


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